Meal Charge Policies

Elementary School

Students may charge any combination of meals up to a value of $20.00.

No snacks or ala carte items may be charged.

When -$20.00 is reached a courtesy meal consisting of a peanut butter or cheese sandwich and milk will be served at the charge of $1.00, until charges are paid in full.

Allergies will be taken into consideration.

Students will be notified verbally at the cash register when their balance falls below $5.00.

Balance letters for accounts under $5.00 will be sent home with students on a bi-weekly basis.

Families who have their e-mail address on file will receive e-mail communication when the account balance is low.

Middle School

Students must present their ID card to the cashier in order to make a purchase.

Students may charge any combination of meals up to a value of $20.00.

No snacks or ala carte items may be charged.

When -$20.00 is reached a courtesy meal consisting of a peanut butter or cheese sandwich and milk will be served at the charge of $1.00 until charges are paid in full. Allergies will be taken into consideration.

Students will be notified verbally at the cash register when their balance falls below $5.00.

Families who have their e-mail address on file will receive e-mail communication when the account balance is low.

Balance letters for accounts under $5.00 will be sent home on a bi-weekly basis.

High School

Students must present their ID card to the cashier in order to make a purchase.

Students may charge any combination of meals up to a value of $20.00.

Students will not be allowed to charge ala carte items.

Students must have cash or a sufficient account balance to make a purchase.

Students will be notified verbally at the cash register when their balance falls below $5.00.

When -$20.00 is reached a courtesy meal may be consisting of a peanut butter or cheese sandwich and milk will be served at the charge of $1.00, until charges are paid in full.

Families who have their e-mail address on file will receive e-mail communication when the account balance is low.

Adults

Adults must have cash or a sufficient account balance to make a purchase.

Adults will not be allowed to charge meals or ala carte items.

Adults will be notified verbally at the cash register when their balance falls below $5.00.

Adults must present their ID card to the cashier in order to make a purchase.

Guests may purchase a meal at $4.00.

Adults, who have their e-mail address on file, will receive e-mail communication when the account balance is low.

ID Cards

High school and middle school students must present a current ID card to make purchases.

Cards are provided free of charge at the beginning of each school year.

Replacement cards may be purchased for a fee of $5.00.

Students eligible for free or reduced meals are entitled to three replacement cards at no cost (per USDA regulations). If a fourth replacement card is necessary, the regular cost applies.

 

Payment

There are several options to prepay for meals:

Cash

If you send cash with your child please place it in a sealed envelope and write your child's complete name, grade, and student ID or cafeteria name on the envelope. Cash is deposited into your child’s account the same day it is received at the cafeteria. Note: If you are sending cash for more than one student please write each child’s name, grade and school on the envelope 

Personal Check

If you send a check with your child please place it in a sealed envelope and write your child's complete name, grade, and student ID or cafeteria name on the envelope. Checks are deposited into your child’s account the same day it is received at the cafeteria. Note: If you are sending funds for more than one student please write each child’s name, grade and school on the envelope.

  • Make the check payable to your school cafeteria. Example: HFCS Lunch
  • Use a check that is pre-printed with your mailing address.
  • Write your home or work phone numbers on the top left-hand corner of the check.
  • Write student (s) full name, school and the amount to put in each account or the check will be split equally between family members. 

Internet

Holy Family Catholic Schools use a service called EZPay. This service allows you to make payments to your child's cafeteria account using a Visa, MasterCard or Discover card. This service has other features available that allows you to receive e-mail reminders when your child’s account is getting low, and allows you to set up an automated payment system. Deposits made on EZPay can take up to three (3) school days to show in your account. To register for EZPay you will need your child's Student ID number. If you need assistance with this information please contact the Food Service department at 563-582-5456, ext. 244. 

Please note: You can register and utilize the other features on EZPay without making a payment. 

Refunds

Refunds are only given for students that are withdrawing or graduating. Refunds will be given after the student's last day. Refund requests cannot be processed until three weeks after the last check payment on the account. Refund requests may be made in writing or by e-mail to the Food Service Department or hfcsdining@holyfamilydbq.org to the attention of Marie Miller.

 

Contact Us

Marie Miller
Director of Food & Nutrition Services
(563) 582-5456, Ext. 244
mariemiller@holyfamilydbq.org

Holy Family Catholic Schools

2005 Kane St., Dubuque IA 52001
(563) 582-5456